I have been purchasing from Town Food Service for the last ten years. I have found the products they offer to be creative, reliable, and extremely well built. Town not only offers heavy duty custom equipment, but their line of Rice Cookers and Small Wares are extensive and appropriate for not only the Asian consumer, but customers enjoy them from all ethnicities. Beyond the products is the instant service I receive at any time without having to navigate through a complicated phone system. My answers are focused to my needs and are always helpful. Mitch Kaufman, their National Sales representative, is always there for me with sharp and insightful thoughts and suggestions, as well as a smile on his face and words to make my day brighter. I appreciate Town as a manufacturer with an “Old School” mentality that never goes out of style.
Kitchen Depot has been a proud dealer selling Town products for over 20 years now. We believe that our persistent understanding, trusting and mutual respect for each other are the key chemistries keeping our business relationship continually growing strong and blossomed over these 20 plus years. Kitchen Depot can always count on Town to deliver high quality products and provide best pre & post sales services to our customers, the end users, every single time. Town’s sales team, especially Mitch Kaufman, is always courteous, kind and willing go extra miles to help us make the sales. Town’s engineering, designing & production team is very knowledgeable, creates great products and is willing to listen to new ideas and suggestions from dealers and customers to make Town’s products even better. We truly enjoy doing business with Town and always be a proud dealer to sell Town’s products.
I’ve been distributing Town Food products for over 5 years and every time I am impressed by the phenomenal quality of the products and services that are provided by Town Food. I feel 100% confident when I spec out a Town Food equipment for our customers. Knowing that I am providing my customers with quality equipment that will last for many years. This is what keeps my customers coming back!
Mitch is one of the nicest, most professional, and honest reps I’ve had the privilege to work with. In my experience in dealing with Town, they help you find the solution verses just selling you something to get the sale. Mitch and his team provide great products, and great support for us on the front lines. It is always a joy to work with such professionals, they really care about the end user.